Email templates contain the content and formatting for automated messages that are sent from your store. These messages are called transactional emails because each one is associated with a specific type of transaction or event.
Your store has a set of default templates that you can customize. After creating a customized version of a template, remember to update your system configuration so the correct template is used for the message.
To configure sales email templates:
1. On the Admin menu, select System > Configuration.
2. In the panel on the left, under Sales, select Sales Emails. Then, select the appropriate templates for each of the following sections:
- Order and Order Comments
- Invoice and Invoice Comments
- Shipment and Shipment Comments
- Credit Memo and Credit Memo Comments
3. When complete, click the Save Config button.
To configure customer email templates:
1. On the Admin menu, select System > Configuration.
2. In the panel on the left, under Customer, select Customer Configuration. Then, select the appropriate templates for the following sections:
- Create New Account
- Options
- Password Options
3. When complete, click the Save Config button.
To configure customer Email Sender:
1. On the Admin menu, select System > Configuration.
2. In the panel on the left, under General, select Store Email Addresses.
3. For each role you can enter a (display) name and a (sender) email address
4. When complete, click the Save Config button.
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