Cloudshop promo
Our knowledge base for our promotional products platform. Here we try to collect as much information as possible to help you with running your shop. If you still got questions you can contact us our support email: support@cloudswork.com
Importing
Getting Started with the Promo shop
Manage Content
Product catalog
FAQ
- I can't see my changes in the shop
- How can I disable products?
- How can I add or change a logo for my transactional emails?
- If I add a footer item to the sub menu manager, it doesn’t appear in the shop. If I go back to the admin pages, I see that it has dissapeared there too.
- If I create a configurable product, I can’t choose or see the desired simple products to add.
- I created a new category and filled it with products, but a day later a lot, or all of them were dissapeared from it.